1. Information We Collect

We may collect information that you provide to us directly, including:

Name
Company name
Email address
Phone number
Delivery or business address
Information submitted through enquiry or contact forms
Product, order or quotation information
Any other information you voluntarily provide to us

We may also automatically collect certain information when you visit our website, such as:

IP address
Browser type and device information
Pages visited and time spent on our website
Referring website
General website usage and browsing information

2. How We Use Your Information

We may use your personal information to:

Respond to your enquiries and requests
Provide product information and quotations
Process and manage orders, where applicable
Communicate with you regarding our products and services
Improve our website, products and customer experience
Send marketing or promotional information where permitted and where you have provided the necessary consent
Maintain the security and proper operation of our website
Comply with applicable laws and legal requirements

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand how visitors use our website and improve our services.

Cookies may collect information such as your preferences, browsing activities and website usage.

You may adjust your browser settings to refuse or restrict cookies. However, some website functions may not work properly if cookies are disabled.

4. Disclosure of Personal Information

We do not sell or rent your personal information to third parties.

We may disclose your information where reasonably necessary to:

Our employees and authorised representatives
Service providers who assist us in operating our website or business
Delivery, logistics or payment service providers, where applicable
Professional advisers or auditors
Government authorities or regulatory bodies where required by law

Where appropriate, we take reasonable steps to ensure that third parties handling your information protect it appropriately.

5. Data Security

We take reasonable administrative, technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

6. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, to provide our services, maintain business records, resolve disputes, or comply with applicable legal and regulatory requirements.

7. Your Rights

Subject to applicable laws, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent where processing is based on consent
Request deletion of your personal information where legally applicable
Request information about how your personal information is being used

To exercise any applicable rights, please contact us using the details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or other external services.

We are not responsible for the privacy practices, content or security of these third-party websites. We encourage you to review their respective privacy policies before providing them with your personal information.

9. Children's Privacy

Our website is not intentionally directed at children, and we do not knowingly collect personal information from children without appropriate consent where required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updated version will be published on this page with the revised effective date.

11. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or how we handle personal information, please contact us:

S.E.A Field Sdn. Bhd. & KJM Marketing Sdn. Bhd.
Address: 34 & 36, Jalan Taman Mas 1, Taman Mas, 47100, Selangor Darul Ehsan.
Email: customerservice@itsmeriah.com
Phone: +6 03-80616753

Last Updated: 18/9/2026